Last updated: January 2026
At Saucy Bird, we respect your privacy. We collect only what’s necessary to operate our business, fulfill orders, and improve your experience. Nothing more.
Information We Collect
When you visit our website, place an order, or interact with us, we may collect:
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Name, email address, phone number, and pickup details
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Order history and preferences
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Payment information (processed by third-party providers only)
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Device information, cookies, and basic analytics data
We do not store full payment card details.
How We Use Your Information
We use your information to:
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Process and fulfill food, sauce, rub, and merchandise orders
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Communicate order confirmations, pickup details, or updates
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Improve our menu, sauces, and customer experience
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Send occasional announcements or offers (only if you opt in)
We do not sell or trade your personal data.
Payment Processing (Provider Split – Locked)
Payments are handled securely by third-party providers:
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Toast processes payments for online food ordering and pickup
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Shopify Payments (and its payment partners) process payments for sauces, rubs, and merchandise
These providers process payment information under their own privacy and security policies. Saucy Bird does not access or retain full payment details.
Cookies & Analytics
We use cookies and analytics tools to understand how our site is used and to improve performance. You can disable cookies in your browser settings, though some site functionality may be affected.
Third-Party Services
Our website is hosted on Shopify. Additional third-party tools (such as analytics or email services) may process limited data solely to perform their functions. Each provider operates under its own privacy policy.
Data Security
We take reasonable administrative and technical measures to protect your information. No system is completely secure, but we do not mess around when it comes to safeguarding data.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected by the updated date at the top of this page.
Contact
Questions about privacy or data use?
Saucy Bird
Inside The Morrissey
1227 Granville Street
Vancouver, BC
📧 hello@eatsaucybird.com